Responsibilities:
• Act as a servant leader and coach to Agile teams, promoting Agile principles, values, and best practices
• Facilitate all Scrum ceremonies and ensure effective team participation and delivery
• Support the team in achieving Sprint goals, maintaining velocity, and improving predictability
• Identify, manage, and remove team impediments to ensure continuous progress
• Protect the team from scope creep and uncontrolled changes in priorities
• Collaborate with Project/Programme Managers to align delivery with broader programme timelines and frameworks
• Support the Product Owner with backlog management, prioritisation, and refinement
• Foster a culture of continuous improvement, quality, and high performance within the team
• Promote collaboration, transparency, and strong team dynamics
• Monitor team performance and provide insights through reporting and Agile metrics
• Facilitate conflict resolution and escalate people-related issues where necessary
• Ensure adherence to governance, frameworks, and standards set by the Project Delivery Centre (PDC)
Competency
• Strong knowledge of Agile methodologies, particularly Scrum
• Understanding of iterative and incremental development
• Good knowledge of DevOps principles and software development practices
• Proficiency in Agile tools (JIRA, Confluence)
• Servant leadership and coaching mindset
• Strong facilitation and mentoring skills
• Conflict resolution and problem-solving ability
• Ability to build high-performing, self-organising teams
• Excellent verbal and written communication skills
• Strong stakeholder engagement and relationship management
• Ability to translate technical concepts into business language
• Results-driven with a strong focus on delivery and quality
• High level of accountability and ownership
• Adaptability and resilience in a fast-paced environment
• Continuous improvement mindset
• Strong attention to detail and organisational skills
