• Configure, maintain and support SAP S/4HANA financial processes, including General Ledger, intercompany reconciliation, general ledger rollups and financial closing.
• Investigate and resolve SAP FI incidents, service requests, intercompany mismatches, posting errors and recurring operational issues.
• Analyse root causes, implement configuration fixes and provide functional support to business users through JIRA.
• Maintain General Ledger structures, chart of accounts, ledger rules, journal processing and financial statement versions.
• Support intercompany reconciliation workflows, cross-company postings, balance matching and elimination structures across group entities.
• Configure and support general ledger rollups, financial reporting aggregation, trial balance integrity and consolidation readiness.
• Ensure alignment between General Ledger processes and relevant sub-ledger and Controlling integrations.
• Identify opportunities to improve Record to Report processes, reduce manual workarounds, streamline financial closing and automate repetitive tasks.
• Engage with Finance teams, business users and SAP Centre of Excellence stakeholders to understand requirements and support process improvements.
• Prepare functional specifications, test cases, configuration documentation, knowledge articles, issue summaries and change impact assessments.
• Execute unit and integration testing, support user acceptance testing (UAT) and document test results.
• Support SAP change delivery, configuration transports, user training, implementation activities and post-implementation stabilisation.
• Use available SAP tools, including AI-assisted solutions where appropriate, to support research, configuration verification and documentation, ensuring all outputs meet approved standards.
• Prioritise incidents and support requests according to business impact, financial closing deadlines, operational urgency and risk.
• Resolve standard to moderately complex functional issues independently and escalate complex configuration, integration and control-related matters when necessary.

• Bachelor’s degree in Commerce, Accounting, Financial Management, Information Systems or Information Technology.
• 3–6 years of experience as an SAP FI, Record to Report (R2R), General Ledger or related SAP functional specialist.
• Hands-on experience with SAP S/4HANA configuration, functional support, testing and incident resolution.
• Practical experience in General Ledger (FI-GL), journal postings, chart of accounts, ledger configuration and period-end financial closing.
• Experience with intercompany reconciliation, cross-company code postings, general ledger rollups and financial reporting processes.
• Understanding of integration between the General Ledger and Accounts Payable (AP), Accounts Receivable (AR), Asset Accounting (AA) and Controlling (CO).
• Knowledge of Master Data Governance (MDG) or General Ledger and intercompany master data dependencies.
• Experience using JIRA for incident management and SAP Solution Manager (SOLMAN) for transport and change management.
• Ability to prepare functional specifications, configure SAP solutions, develop test cases and maintain technical documentation.
• SAP FI, S/4HANA Financial Accounting or related SAP certification will be advantageous.
• Exposure to SAP Closing Cockpit, SAP Intercompany Matching and Reconciliation (ICMR), SAP Fiori or AI-assisted SAP tools will be advantageous.

• Strong analytical thinking, problem-solving and configuration troubleshooting skills.
• Good understanding of SAP S/4HANA Financial Accounting, General Ledger and Record to Report processes.
• Strong attention to detail and the ability to maintain accurate financial data and configuration.
• Excellent organisational, planning and prioritisation skills.
• Ability to work independently within established procedures and collaborate effectively with cross-functional teams.
• Strong communication and stakeholder engagement skills, with a customer-focused approach.
• Ability to manage competing priorities and meet strict month-end and financial closing deadlines.
• A proactive, resilient and self-motivated approach to resolving issues and improving processes.
• Continuous improvement mindset, with the ability to identify inefficiencies and recommend practical solutions.
• Proficiency in Microsoft Office, particularly Excel, Word and Visio.
• Working knowledge of JIRA, SAP Solution Manager and Confluence.
• Commitment to documentation, knowledge sharing, change control and compliance with internal processes.