• Matric qualification / Grade 12
• Minimum 3 years’ experience in reception or customer service roles
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)
• Excellent verbal and written communication skills in English and Afrikaans
• Client service-oriented mindset

• Serve as the first point of contact for clients and visitors, providing a professional and welcoming environment
• Manage incoming calls, emails, and other correspondence efficiently
• Coordinate appointments and schedules for management, including meeting room arrangements
• Support administrative tasks and maintain accurate records
• Handle client inquiries, complaints, and requests with professionalism and efficiency
• Assist in preparing reports, presentations, and other documentation as required
• Ensure smooth day-to-day office operations and support colleagues as needed

• Professional conduct and strong customer focus
• Ability to operate under pressure while maintaining high-quality service
• Strong decision-making skills and capacity to work independently
• Analytical thinking and research orientation
• Conceptual flexibility and ability to understand broader business context
• Ability to communicate complex concepts clearly and effectively
• Resilience, adaptability, and strong learning orientation
• Strong organizational and administrative skills
• High attention to detail and quality orientation