Responsibilities
• Develop and maintain components of the CRM platform and client-facing portals.
• Develop and support components of Android and Apple client applications.
• Contribute to the development of software in line with the future architecture and technology roadmap.
• Assist with improving and enhancing the existing software architecture.
• Collaborate closely with Business Analysts (BAs), Testers and the external software development partner.
• Follow established coding standards, development practices and software development methodologies.
• Identify opportunities to improve coding practices, processes and application functionality.
• Provide technical support and a customer-focused service to CRM users, including Advisers and internal business stakeholders.
• Participate in the full software development lifecycle, from requirements through development, testing and implementation.
Competency
• Strong analytical and logical-thinking ability.
• Excellent problem-solving and troubleshooting skills.
• Effective verbal and written communication skills.
• Strong collaboration and knowledge-sharing abilities.
• High level of attention to detail and accuracy.
• Customer-focused approach with the ability to understand and respond to user needs.
• Ability to work effectively with internal stakeholders, technical teams and external development partners.
• Ability to learn new technologies and adapt to changing development requirements.
• Proactive approach to identifying and recommending improvements.
• Good organisational and time-management skills.
• Ability to work independently while contributing effectively within a team.
