- Conducting research on organization's competitors to develop strategies that will differentiate it from the competition
- Contribute to the development of the IT transformation roadmap, IT business case for solution design and delivery aligned with business objectives and strategic planning process.
- Define the role of business analysis within the project delivery lifecycle and align business analysis strategies with overall organizational objectives.
- Strategically allocate and manage business analysis resources across projects and conduct cost-benefit analyses to support decision-making around proposed solutions.
- Provide regular updates on the status of business analysis activities.
- Keep abreast with the latest business analysis landscape research, local and global trends and assess potential impact on the IT business analysis function to ensure continuous improvement.
- Implement best practices, methodologies, and tools to enhance the efficiency and effectiveness of the IT business analysis processes.
- Drive efforts to enhance the functions' processes, technologies, and methodologies to adapt to changing business needs and technological enhancements.
- Communicate and share function's strategies, trends, insights, plans and initiatives with the key business stakeholders to be a trusted IT business partner.
- Manage vendor relationships and contracts to ensure they align with business needs and provide value while managing costs.
- Coordinate and participate in the relevant structures to facilitate execution, integration, and alignment of all the function's components, in collaboration with other IT functional areas and the business
- Ensure that staff is knowledgeable about IT Business Analysis best practices.
- Empower employees to enable a high-performance culture and create a conducive environment to drive innovation and productivity.
- Develop and implement IT Business Analysis governance practices to ensure compliance with industry standards, security protocols, regulatory requirements, and organizational policies.
- Manage and monitor that the IT Business Analysis environment is well-controlled and standardized across the organization.
- Evaluate, analyse, prepare, submit, and present required functional reports to various committees and governance structures to present progress, influence decision-making and approval processes, and periodically provide information on variances.
- Maintain effective processes and procedures and maintain data integrity to meet organizational and regulatory requirementsMinimum requirementsQualifications:
- Degree in Information Technology / Systems Engineering / Computer Science or a relevant equivalent qualification
- Plus, a relevant Business Analysis Certification

- 5-7 years of experience in the IT environment, with 2 years or more in a management role
- Strong knowledge of developing and applying concepts, principles, and approaches to develop innovative solutions to business requirements
- Excellent written and verbal communication skills
- Ability to manage ambiguity/complexity
- Ability to establish and maintain strong relationships with stakeholders at different levels
- Proficiency in managing the end-to-end process of project delivery, including business analysis, requirements gathering, and solution design
- Knowledge of project management, administration and delivery principles
- Ability to manage and optimize the allocation of resources, including personnel, budget, and technology infrastructure, to support project delivery
- Ability, experience and knowledge required to navigate all change requests and all changes to the components of a live infrastructure
- Ability to manage and optimize the allocation of resources
- IT Solutions Rollout SupportJob Related Competencies
- Leading and Supervising
- Delivering Results and Meeting Customer Expectations
- Relating and Networking
- Applying Expertise and Technology
- Adapting and Responding to change
- Deciding and Initiating Action
- Presenting and Communicating Information