Responsibilities:
- Build SAP team capability through attraction and retainment of skilled and efficient SAP professionals in all functions such development and solution management within the client and management of overall team assignments to ensure that team performance is optimal, and workload is appropriately distributed for maximum output
- Manage, oversee and provide input on solution roadmap design, creation of system landscapes, application exploitation, appropriate technology adoption, business case compilation and to future proof the clients SAP software investment to drive maximum return and to ensure quality and alignment to organisational strategy
- Provide direction to improve inefficient business systems and operations by advising business areas on effective usage of SAP solutions with the aim of achieving the clients IT's strategic objectives, improving competitive advantage and to deliver reliable information for sound decision making
- Major Upgrades Develop and drive the plans for successful major version upgrades with the IT team to ensure efficient operation activities
- Coordinate IT team leader activities on Business Projects and provide guidance in the planning and coordination of IT activities for SAP Core, Solution Manager release, Support Pack Stack or Enhancement Pack Upgrades
- Provide support by managing and monitoring the processing of incidents and service requests, monitoring SAP Early Watch and Enterprise Support Customer Quality Check reports and ensure that recommendations are reviewed and implemented to ensure SLAs are achieved
- Lead the development of SAP standards and processes and support maintenance and security patches, version upgrades and integration on bolt-on and 3rd-party software to ensure consistent and secure framework for governance
- Manage the SAP IT team as well as the maintenance and support team including third party support resources
- Enforce the implementation of applicable procedures and guidelines and affect the compliance to statutory and legislative requirements to ensure conformance to the established Limits of Authority (LOA) to safeguard the clients interest, image and reputation
- Communicate, interpret and champion the execution of policies and provisions of the Codes of Conduct Business Ethics (COBE), Protection of Personal Information (POPI) and Anti-Bribery and Corruption (ABC), and undertake appropriate mitigation and / or intervention programmes to safeguard business operations, high staff discipline and industrial harmony
- SAP S4 Hana Finance IT Program and Project Managers
- SAP Technical Specialist
- SAP Architecture
- Implementation / Support SAP BTP (Datasphere and Integrator)
- Azure migration specialist
- Azure costing owner
- Governance Risk compliance officer for SAP Soterion
- Manage and oversee the work planning from CAPEX to OPEX
- Oversee business needs definition, recruitment, and establishment of the capability for delivery and provides a cost and operationally effective service
- Construct and build sustainable contractual agreement with third parties
- Liaise with other business units, internal and external technology supplier teams
- Deliver the technology fit, and coordinate the involvement of service providers, third parties, and on-site project resources
- Establish the baseline for the service catalogue
- Identify and report / escalate to the various heads of departments and/or other appropriate stakeholders any issues or risks that may affect the operations of the capability, and remediate or minimise their effects
- Identify training requirements, and work with the HR to schedule training as it relates to enablement of the capability
- Provide sustainable IT solutions to reduce the total cost of ownership and thus reducing operating costs with the unit identify long term impact on cost during implementation phase
- Identify high risk areas within the business and ensure mitigating controls where this could be people, process or technology to enablement of the capability
- Knowledge and understanding of the technology operations, design, and deployment, including experience working with third party-supplied design and planning organisations
