Responsibilities:
- Coordinate internal resources and third parties / vendors
- Ensure that all projects are delivered on time, within scope and within budget
- Developing project scopes and objectives, involving all relevant stakeholders
- Ensure resource availability and allocation
- Develop and maintain detailed plan to track progress
- Provide timeline and budget reports to Clients
- Manage key deliverables / tasks with internal team
- Measure project performance using appropriate systems, tools and techniques
- Report and escalate to management as needed
- Manage the relationship with the client and all stakeholders
- Perform risk management to minimize project risks
- Establish and maintain relationships with third parties / vendors
- Manage operational activities, including user requests and system improvements
- Manage several projects concurrently (multi-tasking)
- Provide day-to-day customer liaison and be responsible for relationship management, project management and delivery
- Manage pipeline of multiple complex projects and work streams, ensuring teams are working to fully agreed resource allocation levels
- Manage delivery of change through the Agile scrum processes
- Coach the team to effectively apply Agile methodologies
- Escalate commercial issues, where appropriate, including potential business opportunities
- Prepare internal and customer reports
- Collaborate with other Project Managers / Scrum Masters, exchanging ideas, working on improvements of process both within the immediate team and across the company
- Financial management, including project creation, time tracking and month-end processes to support the finance department
Experience:
- Formal Tertiary Qualification
- Certified Scrum Master
- PMP / PRINCE II experience / certification is a plus
- Experienced using JIRA for Scrum and Kanban boards
- At least 5 years’ work experience
- At least 2 years’ work experience in a coordination role
- Proven experience in project / task management
- Strong written and verbal communication skills
- Be well organized and understand the product development process
- Experience in the listed responsibility areas will be to your advantage
- Strong experience in a fast-paced software development environment with proven use of Agile (scrum) development and knowledge of waterfall methodologies
- Proven experience running scrum teams
- Proven experience managing project budgets
- Excellent analytical skills and attention to detail, with a desire to drive continuous improvement through the project lifecycle
- Excellent people management skills and the ability to demonstrate stakeholder management responsibilities
- Good communication skills, both written and spoken
- Ability to take on all circumstances (even unfavorable ones) and recommend plausible solution(s) to facilitate stakeholder decisions
- Ability to take a wider team view and manage accordingly
- Flexibility and the ability to respond to rapidly changing situations
Competencies:
- You want to join an energetic, focused and dynamic team
- You have a can do attitude and a strong work ethic to prove it
- Positive outlook on life
- End user orientated / focused
- The natural tendency to take ownership and responsibility (Owner-Manager Culture)
- The ability to make quick, sound decisions
- The ability to form relationships with clients and fellow colleagues
- The ability to act with a sense of urgency when required
- Strong planning, organisational and budgeting skills
- Attention to detail
- Excellent communication skills (Written and Verbal)
- Be motivating, inspiring and influential
- Above all, be passionate about what you do
