Responsibilities:
• Develop and define the Business Analysis approach and strategy for project delivery.
• Facilitate workshops, interviews, and stakeholder engagement sessions to gather business requirements.
• Elicit, analyse, document, and validate business requirements.
• Produce high-quality business analysis documentation, including Business Requirements Documents (BRDs).
• Analyse and document current ("As-Is") and future ("To-Be") business processes.
• Identify process improvement opportunities and conduct gap analyses.
• Collaborate with business stakeholders, project teams, and technical teams to ensure successful solution delivery.
• Manage and coordinate User Acceptance Testing (UAT), including planning, execution, defect management, and sign-off processes.
• Provide ongoing support throughout the project lifecycle to ensure business needs are met.
Competency:
• Excellent stakeholder management and relationship-building skills.
• Strong facilitation and workshop management abilities.
• Exceptional analytical and problem-solving skills.
• Strong process mapping and documentation skills.
• Excellent verbal and written communication skills.
• Ability to work effectively in fast-paced and complex environments.
• Strong organisational, planning, and time management skills.
• Ability to work independently and collaboratively within cross-functional teams.
