Responsibilities
• Manage the end-to-end credit control function to ensure effective debt collection and minimize financial risk.
• Monitor and maintain debtor accounts, ensuring accurate invoicing, statements, and account reconciliations.
• Conduct credit risk assessments and make recommendations regarding credit limits and payment terms.
• Resolve account-related queries, including disputed invoices, proof of delivery (POD) discrepancies, and credit notes.
• Allocate incoming payments accurately and reconcile bank transactions against customer accounts.
• Prepare and review debtor age analysis reports, highlighting collection trends, overdue accounts, and potential risks.
• Collaborate closely with sales and finance teams to maintain strong customer relationships and support business objectives.
• Ensure compliance with internal credit policies, procedures, and relevant industry regulations.
• Follow up on overdue accounts and implement effective collection strategies to improve cash flow.
• Identify and drive continuous process improvements to enhance the efficiency and effectiveness of the credit control function.
• Support management with reporting, forecasting, and debtor-related financial analysis.
Qualifications & Experience
• Diploma in Credit Management (Levels 1–4) or an equivalent finance-related qualification.
• Minimum of 5 years' experience in Credit Control and Debtors Management.
• Previous experience within the FMCG sector is advantageous.
• Proven experience managing large debtor books and credit control processes.
• Strong understanding of credit risk assessment, collections, reconciliations, and debtor management.
• Experience working with ERP and accounting systems such as SAP, Syspro, or Pastel.
• Advanced proficiency in Microsoft Excel.
• Knowledge of credit legislation, financial controls, and industry best practices.
