Responsibilities
• Analyse business requirements and translate them into clear functional and technical specifications
• Define, document, and maintain system requirements and blueprints
• Assess impact of application changes and system releases
• Maintain traceability between business requirements and delivered solutions
• Serve as a liaison between business and technology teams across the SDLC
• Support solution design aligned with enterprise architecture
• Review solution designs for consistency and avoidance of duplication
• Collaborate with integration teams to define and implement interfaces and data exchanges
• Ensure systems are implemented according to requirements and architectural standards
• Participate in system and integration testing, providing feedback and recommendations
• Support implementation and post-implementation activities
• Manage creation and handover of system and administration documentation
• Contribute to post-implementation reviews and continuous improvement initiatives
• Identify risks, dependencies, and issues; contribute to mitigation plans
• Ensure compliance with IT governance, audit requirements, and development standards
• Provide input into cost estimates and delivery planning
• Recommend improvements to system quality, processes, and service delivery
• Support existing systems and resolve user queries where required
• Share knowledge and mentor team members
• Collaborate with cross-functional teams to identify optimisation and innovation opportunities
