• Create detailed test plans and test cases for dynamic GhostDraft forms based on functional and technical requirements
• Execute manual testing of GhostDraft-generated forms across various scenarios, ensuring accurate data flow between the forms, backend, and front-end
• Verify compliance with industry regulations and business requirements for form content and structure

• Conduct integration testing to ensure that GhostDraft forms are properly integrated with the .NET backend and interact correctly with the React front-end
• Validate form submission processes, data handling, and interaction between the system components (front-end, backend, and GhostDraft)

• Collaborate with the QA and development teams to build automated test scripts for dynamic forms, using tools such as Selenium or similar
• Continuously improve automated test coverage for the forms, particularly for high-volume and high-impact areas of the system

• Perform cross-browser testing to ensure the forms function consistently across major browsers (Chrome, Edge, Firefox, Safari)
• Ensure the forms are responsive and work smoothly on different devices (desktop, mobile, tablet)

• Identify, log, and track defects found during testing using a bug-tracking system (Azure DevOps)
• Collaborate with developers to reproduce issues and verify fixes
• Generate clear, concise reports on test outcomes and highlight any risks or issues

• Assist business analysts and stakeholders during UAT by preparing test environments, guiding them through testing processes, and addressing issues that arise
• Ensure that all business requirements are met and documented in the final product

• Continuously review and refine test plans, processes, and testing tools
• Provide feedback to developers and business analysts to improve product quality and functionality

- Bachelor’s degree in computer science, Information Technology, or related field
- Technical Skills - At least 3 years in
- Experience in creating comprehensive test plans, test scripts, and executing test cases
- Basic to intermediate understanding of dynamic form testing, especially with tools like GhostDraft or similar document generation platforms
- Experience in testing integrated systems, with particular focus on .NET frameworks and React.js front-ends
- Strong skills in performing detailed manual testing, ensuring that all user scenarios are covered
- Experience with automated testing tools like Selenium, or Postman for API testing
- SQL
- Basic SQL knowledge for querying databases to verify test data and results
- Familiarity with Git or similar version control systems for working within an Agile environment
- Experience working in Agile or Scrum teams
- Familiarity with continuous integration and continuous delivery (CI / CD) processes
- Basic understanding of API testing and working with RESTful services
- Experience with performance testing for form-heavy applications
- Familiarity with regression testing and test automation frameworks
- Basic knowledge of industry regulations (e.g., insurance, financial services) and how they impact document and form creation
- Understanding of cloud-based systems and testing in a cloud environment

- Client focus
- Cultivates innovation
- Collaborates
- Being resilient
- Drive results
- Effective communication skills for working with developers, business analysts, and stakeholders
- Self-motivated, eager to learn, and adaptable to evolving project requirements
- Strong analytical skills and attention to detail
- Excellent problem-solving abilities, with a focus on identifying and resolving issues quickly
- Ability to work both independently and as part of a collaborative team

- Financial Administration
- Assist in Managing programme budget and costs by updating the programme budget and execute monthly cost and projection reporting
- Coordinate PPO time capturing by ensuring that all relevant resources has booked their monthly time on PPO before month-end closure
- Manage account payments for various vendors
- Create and manage Purchase Orders for all contractors on the programme
- Resolve budget queries and report to Programme Manager
- Project Coordination / Support
- Support to programme manager and project team including managing PM diary and assisting with queries from large project team
- Project maintenance and updates on PPO and SharePoint and logging of issues, dependencies and risks for reporting and managing purposes on PPO
- Run stand-up meetings and communicate and follow up on actions and provide regular feedback to Manager e.g. daily stand-ups, Kanban Boards or Planner updates etc
- Manage a small work stream within the Programme and report on progress to workstream leads, and Programme Manager
- Quality Minute-taking and distribution within 48 hrs (2 days)
Interpretation and update of Project Plans and progress updates on PPO, MS Project or Planner apps from the different project streams
- Accurate reporting according to standards (weekly dashboard and monthly progress reports)
- Maintain Programme data on PPO and SharePoint
- Update of demand/supply for the programme on PPO
- Hardware/Software orders on SRS system = 5 working day SLA
- Coordinate issues, dependencies and risks across sub-projects
- Formalise Change Management process
- Ensure proper project completion according to administrative guidelines
- Update PSAMC document and follow up on deliverables
- Coordinates project progress reporting using project management methodology
- Monitoring project implementation dates and follow-up with stakeholders
- Arrange meetings, venues, catering, equipment set up and removal (mostly virtual)
- Diary management: schedule and acceptance of meetings and project specific mail administration
- Keep birthday, telephone or any other registers updated as required by the project
- Create positive influence on morale of project team
- Implementation
- Ensures the procurement of services for the project
- Coordinates the workload of the resources
- Ensure the deliverables are tracked and that progress is reported
- Facilitates the development of project plans
- Facilitates the operations of the various Steering Committees
- Governance
- Follow PMO processes
- Coordinate execution of the Programme in accordance with the methodology, governance and standards
- Completion of templates within guidelines
- Follow / use standards /processes / templates / filing / archiving guidelines as indicated on SharePoint

- Unlocking our Winning as One spirit by focusing on a better outcome for all, achieved through partnership and an open-minded approach to everything
- Serving with empathy and consideration, knowing that everything we do leave a lasting impact and legacy
- Always striving for continuous improvement to create value for our stakeholders, our society, and our world
- Unwavering in our pursuit to do the right thing, resolute in our commitment to what's good for all our stakeholders

- Enhancement of existing .Net web services exposed to both internal systems and external business partner systems
- Enhancement of a short-term insurance rating engine
- Design and implementation of tools to maintain rating reference data
- Design and implementation of solution monitoring tools and dashboards to service both internal and external business partners
- Enhancement of identity and access management capabilities of the web services
- Resolution of production defects (infrequent)
- Updating of .Net core and related components to address security vulnerabilities and periodic technology refresh processes
- Delivery managed through Agile Scrum, using the Atlassian suite (Jira, Confluence, Service desk, Portfolio)

- c#.Net core development
- IIS web server
- Web Services deployed on clustered IIS servers
- MS-SQL Enterprise database with 100+ stored procedures

- Short term insurance experience
- Building and maintaining rating engines

- .Net development experience
- Designed and built at least 1 .Net IIS based system, including web services and user browser UI
- Team leader on at least 1 project
- Track record of assimilating new business and technical domains and becoming productive quickly
- Agile Scrum methodology

• .Net C#
• Web services
• PL/SQL

• LDAP integration
• Webseal load balancing
• SPLUNK and Graphana

- Self-starter - able to determine technical direction and operate without direct and constant supervision
- Technical leadership - able to define suitable work packages to assign to junior developers and ensure the quality and efficiency of their delivery
- Communication - able to engage product owners and analysts, understand expectations, translate them into designs and technical tasks and communicate them effectively to developers
- Collaboration - continuously engage business analysts, scrum master, product owner and other team members to ensure clarity for all on direction, progress, blockers

- Design and Development
- Generate innovative ideas for new products, processes, or equipment tailored to the food and beverage sector
- 3D Modeling
- Use software like SolidWorks to create detailed 3D models and simulations of machinery, packaging, or product designs
- Develop prototypes for testing and evaluation to ensure designs meet performance and safety standards
- Process Engineering
- Determine specifications for machinery and equipment used in food processing, ensuring compliance with industry standards
- Sanitary Design
- Implement sanitary design principles to ensure that equipment can be easily cleaned and maintained, adhering to food safety regulations
- Quality Assurance
- Testing and Validation
- Conduct experiments and tests to validate the functionality and safety of designs before full-scale production
- Develop and implement quality control measures throughout the production process to maintain high standards
- Project Management
- Manage projects from conception through execution, including budgeting, scheduling, and resource allocation
- Work closely with other departments such as marketing, production, and quality assurance to align engineering efforts with business goals
- Prepare detailed reports, documentation, and presentations regarding project progress, design specifications, and compliance issues.
- Research and Development
- New Product Development (NPD)
- Participate in the entire NPD lifecycle, from ideation through market launch, focusing on creating products that meet consumer needs
- Sustainability Initiatives: Explore sustainable practices in design and production processes to reduce environmental impact.
- Troubleshooting and Support
- Provide technical assistance during the installation of new equipment or systems in production facilities
- Address operational issues related to machinery or processes promptly to minimize downtime
- Train staff on new equipment or processes to ensure proper operation and maintenance

- A bachelor's degree in mechanical engineering is required
- Relevant certifications (like CSWA for SolidWorks) can enhance job prospects but may not replace the need for formal education
- 3 years practical experience through internships or previous roles in mechanical design or the food industry is required
- Food Processing Technologies
- Awareness of various food processing methods (e.g., thermal processing, packaging technologies) can aid in designing relevant machinery
- Sanitary Design Practices
- Knowledge of sanitary design principles ensures that equipment can be cleaned easily and meets hygiene standards essential in the food sector
- Rheology and Material Properties: Understanding how different food materials behave under stress can influence design decisions related to equipment handling and processing

- Creativity and Innovation
- Mechanical design engineers must possess a strong creative mindset to develop innovative solutions for unique challenges in food processing and packaging
​​​​​​​​​​​​​​- Attention to Detail
- Precision is critical in design work, especially in the food industry, where safety and compliance with regulations are paramount
- Strong Communication Skills
- Effective communication is necessary for collaboration with cross-functional teams, including production, quality assurance, and regulatory compliance
- Problem-Solving Ability
- Engineers need to be adept at identifying issues and developing practical
solutions quickly, particularly in fast-paced environments like in the Technical
Innovation Centre.
- Proficiency in SolidWorks
- Expertise in SolidWorks is crucial for creating detailed 3D models,assemblies, and production drawings. Familiarity with advanced features such as simulation and analysis tools are also beneficial
- Understanding of Mechanical Engineering Principles
- A solid foundation in mechanical engineering concepts, including materials science, thermodynamics, and fluid dynamics, is essential for designing effective machinery and equipment used in food processing.
- Knowledge of Food Safety Standards
- Familiarity with industry regulations (e.g., FDA guidelines) and safety standards is beneficial for ensuring that designs comply with health regulations and do not compromise food safety.
- Project Management Skills
- The ability to manage projects effectively, planning, executing, and closing projects while coordinating with various stakeholders—is important for timely delivery of engineering solutions

- Conducting research on organization's competitors to develop strategies that will differentiate it from the competition
- Contribute to the development of the IT transformation roadmap, IT business case for solution design and delivery aligned with business objectives and strategic planning process.
- Define the role of business analysis within the project delivery lifecycle and align business analysis strategies with overall organizational objectives.
- Strategically allocate and manage business analysis resources across projects and conduct cost-benefit analyses to support decision-making around proposed solutions.
- Provide regular updates on the status of business analysis activities.
- Keep abreast with the latest business analysis landscape research, local and global trends and assess potential impact on the IT business analysis function to ensure continuous improvement.
- Implement best practices, methodologies, and tools to enhance the efficiency and effectiveness of the IT business analysis processes.
- Drive efforts to enhance the functions' processes, technologies, and methodologies to adapt to changing business needs and technological enhancements.
- Communicate and share function's strategies, trends, insights, plans and initiatives with the key business stakeholders to be a trusted IT business partner.
- Manage vendor relationships and contracts to ensure they align with business needs and provide value while managing costs.
- Coordinate and participate in the relevant structures to facilitate execution, integration, and alignment of all the function's components, in collaboration with other IT functional areas and the business
- Ensure that staff is knowledgeable about IT Business Analysis best practices.
- Empower employees to enable a high-performance culture and create a conducive environment to drive innovation and productivity.
- Develop and implement IT Business Analysis governance practices to ensure compliance with industry standards, security protocols, regulatory requirements, and organizational policies.
- Manage and monitor that the IT Business Analysis environment is well-controlled and standardized across the organization.
- Evaluate, analyse, prepare, submit, and present required functional reports to various committees and governance structures to present progress, influence decision-making and approval processes, and periodically provide information on variances.
- Maintain effective processes and procedures and maintain data integrity to meet organizational and regulatory requirementsMinimum requirementsQualifications:
- Degree in Information Technology / Systems Engineering / Computer Science or a relevant equivalent qualification
- Plus, a relevant Business Analysis Certification

- 5-7 years of experience in the IT environment, with 2 years or more in a management role
- Strong knowledge of developing and applying concepts, principles, and approaches to develop innovative solutions to business requirements
- Excellent written and verbal communication skills
- Ability to manage ambiguity/complexity
- Ability to establish and maintain strong relationships with stakeholders at different levels
- Proficiency in managing the end-to-end process of project delivery, including business analysis, requirements gathering, and solution design
- Knowledge of project management, administration and delivery principles
- Ability to manage and optimize the allocation of resources, including personnel, budget, and technology infrastructure, to support project delivery
- Ability, experience and knowledge required to navigate all change requests and all changes to the components of a live infrastructure
- Ability to manage and optimize the allocation of resources
- IT Solutions Rollout SupportJob Related Competencies
- Leading and Supervising
- Delivering Results and Meeting Customer Expectations
- Relating and Networking
- Applying Expertise and Technology
- Adapting and Responding to change
- Deciding and Initiating Action
- Presenting and Communicating Information

- Business technology degree (BCom, Information Management qualification)
- Experience in Financial Services is a requirement with Wealth Industry knowledge being an advantage
- 3 – 4 years solid experience in a data warehousing environment and ETL development framework
- Exposure to big data
- Experience in report writing and user interaction
- Experience in managing / creating datamarts, dimension modelling and facts
- Expertise in the Microsoft BI solution offerings including SQL Server 2012 / 2008 R2 Stack (SSRS, SSAS, SSIS) Knowledge sof PowerView, PowerPivot, SharePoint and Excel are an advantage
- Understanding of BI solutions, operational and analytical, strong knowledge of relational and multi-dimensional database architectures
- In-depth understanding of the Ralph Kimball data warehouse methodology
- Experience in report writing
- Knowledge in the technical aspects of BI, including data modelling, ETL, metadata / data management and OLAP tools
- 5+ years working experience in the field of data warehousing and BI
- A good feel and understanding of business in general

- Exposure to mainstream Microsoft BI tools is a requirement, and an added advantage is exposure to Cognos, QlikView, Tableau or similar
- Advanced Excel, OLAP and presentation skills
- Familiar with a semantic layer and designing frameworks for reporting and analysis
- Cube development using SSAS
- ETL knowledge (SSIS)
- Data warehousing conceptual and practical knowledge
- Advanced knowledge of SSAS, SSIS and SSRS
- Exposure to MS PowerQuery and PowerBI is an advantage
- Advanced knowledge of SQL and SQL server skills (SQL 2012 – 2014) is an advantage
- Knowledge of MDX query

- Build SAP team capability through attraction and retainment of skilled and efficient SAP professionals in all functions such development and solution management within the client and management of overall team assignments to ensure that team performance is optimal, and workload is appropriately distributed for maximum output
- Manage, oversee and provide input on solution roadmap design, creation of system landscapes, application exploitation, appropriate technology adoption, business case compilation and to future proof the clients SAP software investment to drive maximum return and to ensure quality and alignment to organisational strategy
- Provide direction to improve inefficient business systems and operations by advising business areas on effective usage of SAP solutions with the aim of achieving the clients IT's strategic objectives, improving competitive advantage and to deliver reliable information for sound decision making
- Major Upgrades Develop and drive the plans for successful major version upgrades with the IT team to ensure efficient operation activities
- Coordinate IT team leader activities on Business Projects and provide guidance in the planning and coordination of IT activities for SAP Core, Solution Manager release, Support Pack Stack or Enhancement Pack Upgrades
- Provide support by managing and monitoring the processing of incidents and service requests, monitoring SAP Early Watch and Enterprise Support Customer Quality Check reports and ensure that recommendations are reviewed and implemented to ensure SLAs are achieved
- Lead the development of SAP standards and processes and support maintenance and security patches, version upgrades and integration on bolt-on and 3rd-party software to ensure consistent and secure framework for governance
- Manage the SAP IT team as well as the maintenance and support team including third party support resources
- Enforce the implementation of applicable procedures and guidelines and affect the compliance to statutory and legislative requirements to ensure conformance to the established Limits of Authority (LOA) to safeguard the clients interest, image and reputation
- Communicate, interpret and champion the execution of policies and provisions of the Codes of Conduct Business Ethics (COBE), Protection of Personal Information (POPI) and Anti-Bribery and Corruption (ABC), and undertake appropriate mitigation and / or intervention programmes to safeguard business operations, high staff discipline and industrial harmony
- SAP S4 Hana Finance IT Program and Project Managers
- SAP Technical Specialist
- SAP Architecture
- Implementation / Support SAP BTP (Datasphere and Integrator)
- Azure migration specialist
- Azure costing owner
- Governance Risk compliance officer for SAP Soterion
- Manage and oversee the work planning from CAPEX to OPEX
- Oversee business needs definition, recruitment, and establishment of the capability for delivery and provides a cost and operationally effective service
- Construct and build sustainable contractual agreement with third parties
- Liaise with other business units, internal and external technology supplier teams
- Deliver the technology fit, and coordinate the involvement of service providers, third parties, and on-site project resources
- Establish the baseline for the service catalogue
- Identify and report / escalate to the various heads of departments and/or other appropriate stakeholders any issues or risks that may affect the operations of the capability, and remediate or minimise their effects
- Identify training requirements, and work with the HR to schedule training as it relates to enablement of the capability
- Provide sustainable IT solutions to reduce the total cost of ownership and thus reducing operating costs with the unit identify long term impact on cost during implementation phase
- Identify high risk areas within the business and ensure mitigating controls where this could be people, process or technology to enablement of the capability
- Knowledge and understanding of the technology operations, design, and deployment, including experience working with third party-supplied design and planning organisations

- Experience in planning, managing, and delivering large technology projects
- Expert-level understanding of how technology infrastructure supports and affects Service
- Delivery unit requirements and employees
- Ability to assess and identify issues and risks within a technical environment
- People development, coaching, and leadership/team building experience, and ability to manage multiple virtual teams
- Good negotiation and relationship management skills
- Customer management skills, including the ability to work and communicate with customers and stakeholders in high-pressure environments
- Expert oral and written communication and interpersonal skills
- Facilitation skills
- Strong awareness and commitment to our company’s quality standards
- Project management skills (e.g., define detailed project scope, monitor and track project, manage and track financial resources, develop and deliver communication materials, handover to operational team)
- Excellent analytical, organisational, and multi-tasking skills
- Good financial aptitude, documentation skills, and organisation skills
- Flexibility in adapting to changing requirements and priorities
- Ability to organise, delegate, and leverage resources to accomplish objectives

- Manage scrum teams to ensure they deliver on sprint goals that is aligned to release plans
- Compile conceptual sprint plans, do release planning, facilitate detailed sprint planning aligned to overall release plans and ensure sprint and release goals are defined
- Facilitate and / or ensure agile ceremonies take please incl. sprint planning, daily stand-ups, retrospectives, end-of-sprint demos, backlog refinement etc.
- Ensure alignment of delivery across different teams where there are interdependencies e.g. integration or services, and raise concerns, risks or impediments at Scrum of Scrum forums
- Create transparency and deliver required plans and reporting through use of tools like Jira and Confluence
- Ensure initiatives are run according to the Scaled Agile Delivery Framework (SADF), appropriate governance processes are followed as per the SADF, relevant governance forums are in place and relevant reporting are done regularly e.g. initiative status overviews at steercom
- Ensure teams have relevant roles, skills and capacity in place, focus to continuously improve team dynamics, efficiencies and performance through coaching, leadership and guidance, coach team to embrace Aglie way of working and embed Agile values, principles and practices
- Ensure team does accurate and timeous logging of time spent on initiatives and stories
- Ensure effort is aligned to budget and track actuals and forecasting against budget
- Ensure initiative definition, facilitate inception phase, ensure scope is defined, estimated and signed off, understand business and technical scope to ensure quality delivery against the agreed plan and defined acceptance criteria
- Ensure user story creation aligned to scope and that team delivers expected quality at the required velocity. Remove any blockers outside of the teams' control, that may hamper delivery
- Effective stakeholder engagement and communication incl. product owners, business owners, executives, subject matter experts, line managers, other IT managers and scrum masters
- Support product owners to plan, refine and manage backlog, define sprint goals aligned to release plans and collaborate effectively with the team. Facilitate and provide support for risk and issue management and decision making
- Administration, planning and organizing of work to ensure successful and on time delivery
- Provide support and collaborate with business stakeholders, product owners, project managers and other scrum masters, digital adoption, change management, training, design, development, testing competencies and teams across the division
- Comply with company policies and procedures, standards and methodologies
- Stay current on industry practices and trends in the short-term insurance and digital environments and contribute innovative ideas for the use of technology and improvement of processes

- Degree related to commerce, analysis or information / technology systems e.g. B. Comm, B.Sc., B Tech or B.Eng and / or
- Relevant Tertiary qualification or certificate/diploma in project management and/or scrum master from an industry recognized training institution
- Minimum 3-5 years' experience as project manager and / or scrum master
- Workshop facilitation, conducting demo's and communication with stakeholders both internal and external, in business or technical terms, and at different levels of the organization
- Building presentations, creating visual representation of recommendations, and conducting workshops.
- Working with systems development lifecycle (SDLC), and agile methodologies in multiple / complex software development projects incl. experience with agile scrum, scrum master role, sprint planning, managing product backlogs, writing user stories, running inception phases, agile reporting, test methodologies, release management and planning
- Experience in the following areas will be advantageous
- Short term insurance or financial services industry
- Digital environment

- Effectively manage software implementation and business transformation projects aimed at affecting changes to business and IT processes, within agreed scope, time, cost and quality resulting in the realisation of the intended benefits to the affected business
- To effectively plan all aspects of a project and capture the results thereof in a comprehensive Project Management Plan (PMP), accepted and approved by the project sponsor and Steering Committee
- To effectively monitor, track and control the performance of a project against the agreed baseline (time, cost and quality) throughout the project life cycle
- To effectively communicate to all project stakeholders the status and performance of the project on a weekly basis, including timely communication of serious events that may have a significant impact on the project’s success
- To effectively manage project scope, applying formal change management for all changes (increase or reduction) to the previously agreed project baseline
- To effectively direct and manage project execution, including managing the performances of project team members and suppliers, in the completion of project deliverables
- To implement project products and services without any adverse impact to business processes
- To ensure all project acceptance criteria are met and gain sign-off and approval for all project deliverables, including the formal close of the project
- To manage inter-project and / or inter-program dependencies
- To ensure optimum resource management and motivation of project staff
- To ensure all business and IT transition activities are catered for and performed, e.g. acceptance testing, training, change management and post-implementation support and IT service and solution transition to operational support teams
- To ensure alignment of appropriate solution architecture with business strategy

- Minimum 6+ years IT Project Management practice in a software or IT environment
- 2-4 years’ experience in Project Management leadership in a Supply Chain related field
- They must have extensive experience in implementing end-to-end logistics and supply chain WMS (Warehouse Management System) projects
- Proven hands-on experience in managing medium-to-large projects
- 3 to 4 years’ experience in retail sector
- Working experience in the retail sector
- Project Management qualification
- Bachelor’s degree in information systems
- Commerce or Computer Science
- Prince2 Foundation and Practice certificates
- Project Management Professional (PMP) certificate from Project Management Institute
- Be a Self-Starter, Self-managed with business and technical (IT) knowledge and understanding of the SDLC
- High attention to detail, maintain a standard of accuracy when document requirements Professional stakeholder engagement management and relationship building skills
- Agile experience an advantage
- Experience in the end-to-end delivery of large-sized, high complexity projects.
- Expert knowledge of the full Software Development Life Cycle (SDLC) or IT Delivery Cycle
- Expert knowledge of software or IT project management tools (Advantageous)

- Deciding and Initiating Action
- Leading and Supervising
- Persuading and Influencing
- Analysing
- Formulating Strategies and Concepts
- Entrepreneurial and Commercial Thinking
- Delivering Results and Meeting Customer Expectations
- Planning and Organising